Shipping Policy

At ARVELA, we want your shopping experience to be simple, transparent, and stress-free. We carefully process and ship every order so your products reach you safely and on time.

Order Processing

Orders are typically processed within 1–2 business days after payment is successfully received.

Once your order has been shipped, you will receive a shipping confirmation with tracking details whenever tracking is available.

Delivery Time

Our average delivery time is:

4–8 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Please note that the estimated delivery time begins after your order has been processed and dispatched.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, ARVELA may offer free shipping promotions on selected products or orders.

Tracking Your Order

Once your order has been dispatched, you may receive a tracking number through email, SMS, or other contact details provided during checkout.

You can use the tracking information to follow your order's progress.

Please allow some time for tracking information to become active after your order has been shipped.

Delivery Delays

While we work with reliable delivery partners, occasional delays may occur due to circumstances such as:

• Severe weather

• Public holidays

• Courier network disruptions

• Incorrect or incomplete shipping information

• High-volume periods

• Unforeseen logistical issues

If your order is delayed beyond the expected delivery window, please contact us and we'll do our best to assist you.

Incorrect Shipping Information

Please make sure your shipping address, phone number, and other delivery details are accurate before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for reshipment.

Damaged or Missing Packages

If your package arrives visibly damaged, please contact us as soon as possible with your order number and clear photos of the package and product.

If your order appears to have been delivered but you cannot locate it, please contact us so we can help investigate the delivery with the courier.

Contact Us

If you have any questions about your order or shipping, please contact the ARVELA support team through our Contact Us page.

We appreciate your patience and trust, and we're committed to making sure your ARVELA experience is a great one.

Thank you for choosing ARVELA.

ARVELA — Made for modern living.